This Privacy Policy explains how aajll Casino Philippines collects, uses, stores, shares, and protects your personal information when you use the aajll platform. We are committed to protecting the privacy of every Filipino player in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules and regulations.
This Privacy Policy ("Policy") is issued by aajll Casino Philippines ("aajll," "we," "us," "our"), operator of the online gaming platform at aajll.org. This Policy applies to all personal information we process about registered players, website visitors, and any other individuals who interact with the aajll platform. By using aajll, you consent to the practices described in this Policy. This Policy is incorporated by reference into the aajll Terms & Conditions. Terms not defined here carry the meanings given in the Terms & Conditions.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, aajll Casino Philippines is the Personal Information Controller (PIC) of the personal data collected through the aajll platform.
As the PIC, aajll determines the purposes and means of processing your personal information. aajll has appointed a Data Protection Officer (DPO) who is responsible for ensuring compliance with RA 10173 and this Policy. Contact details for the DPO are provided in Section 16.
Regulatory Framework: aajll's data privacy practices are governed by Republic Act No. 10173 (Data Privacy Act of 2012) and the rules and regulations issued by the National Privacy Commission (NPC) of the Philippines. aajll is registered as a Personal Information Controller with the NPC in accordance with its registration obligations.
This Policy applies to personal information collected through:
This Policy does not apply to the privacy practices of third-party websites or services that may be linked to from the aajll platform. aajll is not responsible for the content or privacy practices of any third-party site.
When you create an aajll account, we collect:
To comply with our regulatory obligations, we may collect:
Sensitive Personal Information: In limited circumstances required by regulation (e.g., AML compliance, enhanced due diligence), aajll may process sensitive personal information as defined under RA 10173 Section 3(l). Such processing is always conducted under a lawful basis and with appropriate safeguards, and is not used for marketing or profiling purposes.
aajll collects personal information through the following means:
| Collection Method | Examples |
|---|---|
| Directly from you | Registration form, KYC document upload, support chat, email correspondence, deposit/withdrawal requests |
| Automatically via platform use | Cookies, session logs, IP address capture, device fingerprinting, game activity logs |
| From payment processors | Transaction confirmations from GCash, PayMaya, BPI, BDO, and Metrobank |
| From identity verification services | Third-party KYC and AML screening providers used to verify identity documents and screen sanctions lists |
| From regulatory authorities | Information provided by PAGCOR, AMLC, or law enforcement under lawful process |
Under RA 10173, aajll processes your personal information on the following lawful bases:
aajll processes your personal information for the following purposes:
With your consent, aajll may send you promotional emails or SMS messages about bonuses, new games, and platform features. You may withdraw marketing consent at any time by updating your preferences in your aajll account settings or by contacting [email protected]. Withdrawal of marketing consent does not affect transactional communications related to your account.
aajll does not sell your personal information to third parties. aajll does not share your personal information with advertisers for their own marketing purposes. We share your data only in the following limited circumstances:
aajll engages trusted third-party service providers who process personal information on our behalf and under our instructions as Personal Information Processors (PIPs) under RA 10173. These include:
All service providers engaged by aajll are contractually bound to process personal information only as instructed by aajll, to maintain appropriate security standards, and to comply with RA 10173.
aajll may disclose personal information to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council, law enforcement agencies, or courts of law where required by applicable Philippine law, court order, or regulatory directive. aajll will notify affected players of such disclosures where permitted by law.
In the event of a merger, acquisition, sale of assets, or other business restructuring involving aajll, player personal information may be transferred to the acquiring entity as part of the transaction. Players will be notified of any such transfer and the applicable privacy terms of the acquiring entity before the transfer takes effect.
⚠️ We do not sell your data. aajll does not sell, rent, or otherwise commercially exploit your personal information to third-party advertisers, data brokers, or marketers. Any sharing of data is strictly limited to the purposes described in this Section and is governed by formal data processing agreements.
aajll uses cookies and similar tracking technologies on aajll.org to improve platform functionality, analyze usage patterns, and support security functions. The following types of cookies are used:
| Cookie Type | Purpose | Consent Required? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, platform functionality | No — required for platform operation |
| Functional | Remembering language preferences, game history, and user interface preferences | No — supports contracted service delivery |
| Analytics | Aggregated usage statistics, page performance monitoring, feature adoption tracking | Yes — consent-based |
| Marketing | Tracking promotional campaign effectiveness for aajll's own marketing | Yes — consent-based |
You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will impair the functionality of the aajll platform. For analytics and marketing cookies, you may withdraw consent at any time by adjusting your preferences in your aajll account settings.
aajll retains personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | PAGCOR regulatory requirement |
| KYC / identity documents | Duration of account + 5 years after closure | RA 9160 AML obligations |
| Financial transaction records | 10 years from transaction date | RA 9160 AML obligations |
| Customer support records | 3 years from last interaction | Legitimate interest (dispute resolution) |
| Marketing consent records | Until consent is withdrawn + 1 year | Evidentiary basis for consent |
| Technical / session logs | 12 months from collection | Platform security and fraud prevention |
Upon expiry of the applicable retention period, aajll will securely delete or anonymize personal information in accordance with its data disposal procedures.
aajll implements industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
Despite these measures, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own aajll account credentials as described in the Terms & Conditions.
The Data Privacy Act of 2012 grants you the following rights with respect to your personal information held by aajll. You may exercise any of these rights by contacting aajll's DPO at [email protected]:
aajll will respond to all data subject rights requests within thirty (30) days of receipt. Where requests are complex or numerous, aajll may extend this period by an additional thirty (30) days, with notice to the requesting party.
The aajll platform is strictly restricted to individuals 21 years of age or older. aajll does not knowingly collect personal information from anyone under the age of 21. Our registration process includes mandatory date of birth verification, and our KYC process includes age verification against government-issued identification.
If aajll discovers that personal information has been collected from a person under the age of 21, the account will be immediately closed, all funds will be returned to the source payment method where possible, and all collected data will be deleted without undue delay in accordance with our data disposal procedures.
⚠️ Parent / Guardian Notice: If you believe a minor under the age of 21 has registered on the aajll platform, please contact [email protected] immediately with relevant details. aajll will investigate and take appropriate action as a priority.
In the course of providing services to Filipino players, aajll may transfer personal information to service providers located outside the Philippines (for example, cloud hosting infrastructure or KYC verification services). Any such cross-border transfer of personal information is conducted in compliance with Section 21 of RA 10173 and the NPC's rules on cross-border data transfers.
Specifically, aajll ensures that any recipient of personal information located outside the Philippines provides an adequate level of data protection through one or more of the following mechanisms:
The aajll platform integrates third-party payment services (GCash, PayMaya, BPI, BDO, Metrobank) to facilitate deposits and withdrawals. When you initiate a transaction using one of these payment methods, you interact with both the aajll platform and the third-party payment provider. Each payment provider has its own privacy policy governing how they process your information within their own systems.
aajll is not responsible for the data processing practices of third-party payment providers beyond the scope of their contractual obligations as our Personal Information Processors. Players are encouraged to review the privacy policies of the payment providers they use for transactions on aajll.
Similarly, game content on the aajll platform is provided by third-party game developers (e.g., Pragmatic Play, NetEnt, Play'n GO). These providers may process limited technical data about game sessions for the purpose of game delivery and RNG certification. They do not have access to your personal identification, financial, or contact information unless separately disclosed.
aajll may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes to this Policy will be communicated to registered players via email to their registered address or by prominent notice on the aajll platform, at least seven (7) days before the amended Policy takes effect.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage players to review this Policy periodically. Your continued use of the aajll platform following the effective date of any amended Policy constitutes your acknowledgment of the updated terms.
For any privacy-related inquiries, data subject rights requests, or complaints regarding aajll's handling of your personal information, please contact:
aajll's DPO will acknowledge receipt of all privacy requests within 48 hours and provide a substantive response within thirty (30) days. If you are not satisfied with aajll's response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC).
aajll Casino Philippines · aajll.org · Manila, Philippines · This Privacy Policy is effective as of 1 January 2026 and supersedes all prior versions. Governed by Republic Act No. 10173 (Data Privacy Act of 2012), Republic of the Philippines.
A summary of the protections and rights aajll extends to every Filipino player on the platform.
aajll's data processing practices are fully aligned with the Data Privacy Act of 2012 and NPC implementing rules. A registered Data Protection Officer oversees compliance and handles all data subject requests.
All data exchanged between your device and aajll is protected by TLS 1.2+ encryption. Stored sensitive data is encrypted at rest with AES-256. Your payment details are tokenized — never stored in plain text.
aajll does not sell, rent, or share your personal information with third-party advertisers or data brokers. Data sharing is strictly limited to service providers who help us deliver the aajll platform, under binding data processing agreements.
You can request access to, correction of, deletion of, or portability of your personal information held by aajll at any time by emailing [email protected]. Requests are handled within 30 days under RA 10173.
aajll retains your data only for as long as required by law or platform necessity. Once the retention period expires, data is securely deleted or anonymized. You can review the full retention schedule in Section 9 of this Policy.
Marketing emails and SMS from aajll are only sent with your explicit consent. You can withdraw marketing consent at any time through your account settings or by emailing [email protected] — no questions asked.
Know what data aajll collects about you, why we collect it, and how we use it. This Policy is your notice.
Request a copy of all personal data aajll holds about you at any time by emailing [email protected].
Request correction of any inaccurate or outdated personal information in your aajll account records.
Request deletion of personal data no longer necessary for the purposes it was collected, subject to legal retention obligations.
Object to processing based on legitimate interest or direct marketing at any time through your account or by email.
Receive your personal data in a machine-readable format to transfer to another controller where technically feasible.
Claim compensation for any proven harm arising from aajll's violation of your data privacy rights under RA 10173.
Escalate unresolved privacy complaints to the National Privacy Commission of the Philippines at any time.
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